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About Eastern Airways

Eastern Airways, legally incorporated as Air Kilroy Limited, is a British regional airline whose head office is at Humberside Airport near the village of Carrington, North Lincolnshire, England. It operates domestic, international, and private charter services. Around 800,000 passengers a year are carried on the scheduled route network. Eastern Airways, a member of the SkyTeam Alliance, is a leading African airline flying to 41 destinations worldwide, 34 of which are in Africa, and carries over four million passengers annually. It continues to modernize its fleet with its 32 aircraft being some of the youngest in Africa. This includes its flagship B787 Dreamliner aircraft. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. The flying services of Eastern Airways span over territories such as Europe, Britain, the US, Africa, and Asia.

Types of Eastern Airways Cabins:

  • Business Class: In business, time is money. That’s why Eastern Airways made it our business to save you time. Check-in desks open 90 minutes before the flight departure time and close 30 minutes prior to the scheduled departure (international flights open 2 hours before departure, and close 45 minutes before departure - it is also important for passengers to be aware of any Government guidelines regarding travel, and carry appropriate travel documents). Late passengers cannot be accepted. Refreshingly, you won't be charged for checking in your luggage. Queues at check-in are short and the process is swift, as is the experience through the security channels. This is possible thanks to an initiative called Fast Track. It is a dedicated security channel for Eastern Airways passengers to use to avoid busy airport terminal security queues.
  • Economy Class: The seats of the economy class offer you a unique relaxation function to ensure more comfort on long-haul flights. The high-speed WIFI is available across the fleet. For entertainment, this section has access to on-demand movies and shows and even Live TV. There are power outlets for every seat. There is unlimited access to free snacks and soft drinks. Depending on the time of departure, the Airline staff will greet you after take-off with a fine snack. And if your plane lands in the morning, they will strengthen you beforehand with breakfast or a snack. The passengers of the economy class are not missing out on the major benefits of this Airline.

Eastern Airways Baggage Policy

Baggage allowance details shown are indications for Eastern Airways operated flights only and may be subject to change depending on aircraft operated on the day of travel. Flights operated by other airlines under a Eastern Airways flight number may be subject to other baggage restrictions.

  • Check in Baggage: The size of a standard bag measures (length, Breadth, and height) 62 inches from the outside, the passengers of the economy are allowed 23kgs, and business class is allowed to take 32 kgs.
  • Carry-on Baggage: Your carry-on bag should fit in the overhead bin with maximum dimensions of 9x22x22 inches with handles and wheels. You can also carry a personal bag with maximum dimensions of 9x10x17 inches.
  • Traveling with Animals: Domesticated small dogs and cats can travel with the passenger on board. Others can be shipped outside the cabin into cages with government restrictions and guidelines for pet travel.

Eastern Airways Check-In Options:

  • Web Check-in: You can check-in through the official website www.easternairways.com 24 hours before flying with your booking confirmation number. By checking in online you can with your account number or credit card you can explore your itinerary and you can select the seat by the subject of availability.
  • Mobile App: You can download the main App from the play Store/Appstore. You can check-in as a guest or register with your account 24 hours before the flight Departure. Download your boarding pass on your phone/tablet.
  • Airport kiosk: The major Airports have kiosk systems where the guest can check in all by themselves. All you need is the PNR number and customer reference number and print their boarding pass and luggage tag and then drop the luggage at the desk.
  • Check-in desk at the Airport: You can go to the desks that are assigned to Eastern Airways by the airport authorities. Ask the concerned people and they will do the needful.

Top Flight Deals

Eastern Airways Food Policy

Eastern Airways food services ensure onboard food quality is up to international aviation standards and fresh ingredients are consumed to prepare meals. Dietary or diabetic meal services can only be ordered in advance, say 48 hours prior to the flight. On shorter routes, travelers are served complimentary drinks and snacks; on longer flights, an array of drinks and snacks and 2 or 3 main meals are given. There are also meals served onboard for children and infants, which are free of species and contain only chewable.

Chefs with prior experience in Michelin-starred restaurants are in charge of Eastern airways food services and have approved different food menus for different routes. On international and transatlantic routes, food served is according to the weather and destination.

For travelers flying to Asian cities, Eastern Airways food policy's primary focus is to serve native Asian dishes and cuisines, veg and non-veg food menu, and, for Middle East countries, all food items are in line with halal certification. Travelers traveling to the USA or coming from are given USA cuisines, drinks, and beverages. For coastal areas; seafood and tropical dishes make way for the food menu.

Here is the cabin-wise food menu of Eastern Airways:-
Eastern Airways Business Class Cabin Food Services:

There was an excellent standard of inflight service that was different from that offered by Flybe on regular flights, where food, drinks, and snacks can be purchased. Candies, complimentary snack services, hot & cold drinks, beer, wine, soft drinks, coffee, and tea are all part of business-class food services.

Eastern Airways Economy Cabin Food Services-

Its onboard food service is of the highest standards, providing travelers with multiple meal options and buy-on-board snacks and drinks. The menu includes coffee, hot tea, juices, veg & non-veg meals, Western cuisines, Chinese foods, and Asian dishes.

Eastern Airways Child Policy

Eastern Airways is a traveler-friendly organization. Whether it's infants, children, pregnant women, an adult, or oldies flying, there is no discrimination against whosoever is flying. Many facilities are installed on their aircraft to give all age groups a rewarding experience. However, there are certain restrictions for particular individuals for their own welfare.

Let’s have a look into Eastern Airways Child policy, flying when pregnant policy, infant policy, and unaccompanied minor policy:
Pregnant When Flying:

If you are pregnant, Eastern Airways flying when pregnancy policy allows you to fly up to the first week of the 37th week of pregnancy. For codeshare flights, respective airline policies may apply. However, Eastern Airways recommend you get the opinion of your physician before embarking on your travels.

Eastern Airways Infant Policy (under 2 years or Children):

A total of 2 infants are permitted per passenger, one can sit on the adult's lap, and for the other one, a separate seat and an FAA-approved car seat must be purchased. Babies aged 8 or under cannot fly with Eastern Airways flights, if there is an emergency, they can fly by submitting a medical certification to the airport authorities.

Eastern Airways Child Fare:

If an infant shares a seat with an adult, her/him ticket cost is 10% of the adult fare. In contrast, the entire seat fare is charged if a separate seat is purchased. Infants are allowed to bring one stroller free of charge onboard.

Eastern Airways Child Seating Policy:

An alone infant can share the seat with the parent or guardian, for added extra comfort, you can purchase an additional seat. If you're bringing a second child onboard, you must buy an extra seat and a bassinet according to FAA regulations.

Eastern Airways Child Meal Policy:

It offers nutritious and chewable food free of species for children and infants. Foods are chopped and mashed in the meal items.

Eastern Airways Unaccompanied Minor Services:-

It does not accept unaccompanied minors aged 12 or under. Travelers aged 12 to 15 years of age are considered unaccompanied minors. You can not book this service online; instead, you have to call Eastern Airways customer care to arrange supervision services. In addition to the adult fare & surcharge, airlines charge a supervision fare. Eastern Airways Reservations department can assist you in arranging an escort for your child when booking a child fare ticket online. The name, address, and telephone number of the person accompanying the child to the departure airport and the person picking up the child at the arrival airport are required.

Eastern Airways Pet Policy

Planning a journey with Eastern Airways and want to bring your pet as well? Eastern Airways offers multiple options for traveling with your pets/animals; based on their breed and size, they can travel in the cabin, be transported in the cargo hold, or be transferred as cargo. If you're planning to travel with your pet, a live animal acceptance must be completed and accepted at the airport. Service animals are welcome to board flights for free to assist passengers with hearing and vision impairments. Eastern Airways pet policy does not allow the shipment of aggressive dog breeds.

Eastern Airways International Pet Travel Policy:

Pets can only fly to limited destinations for international travel. To travel with your pet internationally, book your Eastern Airways reservations at least 48 hours before travel. It should be done at the airport, ensure all necessary health documents are in order and pets are at least 12 weeks old. Vaccinations and microchipping are required for all pets traveling internationally. Depending on the country, an import permit may be required. Be sure to meet the veterinary certification requirements of the country you are traveling to. On some aircraft and destinations, pet travel may be restricted or limited.

Eastern Airways In-cabin Pet Travel Policy:

Only service dogs (excluding restricted dog breeds) and medically certified assistance dogs can travel in the cabin. Requests to transport animals in the cabin are subject to space availability, the type of plane allocated, and the passenger class. Passengers must be at least 18 years old to bring pets.

Eastern Airways Unaccompanied Minor Pet Travel Policy:

Unaccompanied minors can not travel with a pet.

Eastern Airways Pet Carrier Requirements
  • The crate must have multiple locked mechanisms to secure the door.
  • Ensure it is well-ventilated and spacious enough for your pet to stand up and turn around.
  • Waterproof bottoms are essential.
  • There must be room for it in the front seat of your vehicle.
  • A maximum of one pet is allowed per container.
  • The cabin does not allow animal crates.
Eastern Airways Pet Policy Service Dogs:

Customers with visual or hearing disabilities are welcome to bring service dogs with them for no additional charge. A minimum notice of 48 hours is required for service dogs, and there is no weight restriction.

Eastern Airways Customer Support

Eastern Airways customer care support has an extensive network and actively provides solutions to travelers queries and complaints. It has bifurcated its customer care services into several divisions to handle a variety of customer queries so that there are fewer delays and queries are directed efficiently. A dedicated line is given to handle delays, cancellations, and baggage difficulties. Miles & More members get access to an exclusive customer care number for their queries & complaints.

In addition to the telephone services, a customer care page filled with all the knowledge that customers require when dealing with flight-related concerns, such as discounts, cancellations, and what to do in the event of lengthy delays, animal transportation, itinerary changes, or lost luggage is provided on Air Malta reservation website.

All domestic and international travelers can access Eastern Airways customer service support 24 hours a day. The following resources are available from Eastern Airways customer service to address various flight-related issues.

Eastern Airways Customer Care Live Chat:-

Through the Eastern Airways customer service live chat, customers can enquire about questions like flight times, Eastern Airways flight changes, fare availability, flight times, takeoff, or missing items. All of the customer replies are answered by an AI-based software program. This feature is present on both Eastern Airways booking website and app.

Eastern Airways Customer Care Calling Hours:-

It has set up numerous call centers to handle customer flight-related difficulties and is available 24 hours a day, 365 days a year. Essential dialect in which Eastern Airways client care talks in English. The 24-hour phone number for Eastern Airways is 1-855-216-7601.

Eastern Airways Customer Service Email:-

Eastern Airways does not offer email support to register your queries and complaints; instead, you have to call Eastern Airways customer care.

Eastern Airways Customer care Number:-

Dial 1-855-216-7601 to make a booking, change Eastern Airways flights, drop flights, or ask about the postponement or lost baggage.

Eastern Airways Flight Change Policy

Eastern Airways “Change Flight Policy” permits explorers to make last-minute changes without bothering them. If you book your tickets on the reason for the occasion, relax, Eastern Airways flight change policies have you covered.

  • Eastern Airways change flight policy permits any adjustments to the tickets for nothing; however, it should be finished in somewhere around 24 hours of booking under the Eastern Airways 24-hour cancellation policy.
  • Assuming that the Eastern Airways ticket is bought online, you can make changes or adjustments on the Eastern Airways Reservation site. The same goes for the ticket purchased through customer care.
  • Changes made in the span of 24 hours of booking will bring about an extra charge.
  • Because of changing flights and booking another Eastern Airways flight ticket simultaneously, travelers pay any increase in cost. However, the carrier company will pay the customers if the new flight cost is low compared to the former one.
  • Travelers can change their date, time, schedule, dinner meals, and seats with next to no charges if done according to the Eastern Airways change policy 2023.
  • Eastern Airways will charge change expenses on a single-way passage if a traveler has booked a full circle and needs to transform it into a one-way trip.
  • Meal changes can be made till your flight date. A small sum will be charged.
  • Minor changes made to your Eastern Airways flight ticket on the same day of booking will not incur charges.
  • For explorers to change their last names, legitimate documentation should be shared.
  • If you cannot board your Eastern Airways flight due to covid restrictions, you can postpone or change it free of cost.
  • The change fee waivers due to Covid-19 don’t apply to military and award tickets.
  • If you are flying a domestic route and the flight is delayed by 30 minutes, canceled, or diverted, you can take the substitute flight, select the flight that suits you, or cancel it and book for a refund.

How To Book Eastern Airways Flight Tickets?

  • Browse the official Eastern Airways reservations webpage www.easternairways.com on your computer or mobile.
  • On the top of the Eastern Airways flight booking homepage, you will find your current location and the bow where you can search the flights.
  • Please enter the destination city, travel date, number of passengers, and select the travel class and then click on ‘Find Flights’.
  • For better and specific search results you can go for the ‘Advanced Search’ option if you are looking for an award flight or special promotional fare.
  • On the next page, you will get a list of Eastern Airways flight deals moving to your destination; you need to select one of them.
  • After selecting the suitable Eastern Airways flight deal, it will take you to the next page where you need to fill up passenger details like name, date of birth, passport information, phone number, email id, etc.
  • After entering passenger details, you will be diverted to the next page, where you need to set up the payment using various modes, such as cards, cash, etc.
  • Once the Eastern Airways ticket payment is made, you will get a booking confirmation number on the registered phone number or email ID.
Eastern Airways Reservations
Eastern Airways Cancellation And Refund Policy

Frequent Asked Questions

How do I find the lowest Eastern Airways Fare?

The best way is to come to our website First Fly Travel. What we do is we provide lucrative flight deals and the best possible cheapest fare available to our clients. Our website houses several national and international tie-ups, allowing us to offer you the best Cheap Eastern Airways Flight tickets. Otherwise, avail free subscription to Austrian airlines which from time to time notifies you of any ticket price change or any upcoming offer, or subscribe to the loyalty program of the airlines.

What are the benefits of the Eastern Airways program?
I want to take my pet with me on my flight. What does that entail?
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