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About Frontier Airlines Cancellation And Refund Policy

Frontier Airlines has put forward clear and transparent Frontier Airlines cancellation and refund policy as they have set forth their other business policies thus abolishing all the possibilities of future inconsistency that could make its customers suffer. Frontier Airlines flight cancellation and refund policy variable depends upon the fare rules and types of tickets one has previously booked. Voluntary cancellation, on the part of the traveller, of Frontier Airlines may attract penalties to be deducted from the original fare, whereas, involuntary cancellation on the airlines part gives multiple choices to the passengers. As a ticket-provider of Frontier Airlines, FirstFly Travels always follows Frontier Airlines cancellation policy preceding Frontier Airlines Refund policy which is issued by the Airline itself.

A Quick Guide Of Frontier Airlines Cancellation And Refund Policy:

Frontier Airlines’ cancellation policy allows a passenger to cancel any flight ticket within 24 hours of purchase and receive a full refund—as long as the flight departs at least after 7 days (168 hours). The policy applies to all types of tickets—including non-refundable fares.

If you cancel within 7 days of travel or more than 24 hours after purchasing your ticket, a cancellation fee will be charged, depending on the fare conditions of your ticket.

According to the revamped Frontier Airlines cancellation policy, passengers are allowed to cancel a flight and receive a full refund under certain situations and these conditions are as follows:

  • You book at least 7 days (168 hours) before departure and cancel within 24 hours.
  • Your flight is cancelled and you decide not to catch the alternative flight.
  • Your ticket is refundable and you cancel your flight.
  • You cancel a Last Seat award ticket before departure.
  • You cancel an award ticket at least 180 days before departure.
  • You cancel a standard ticket at least 60 days before departure.
  • Any special circumstances such as death or serious illness of a passenger/close family member, jury duty, etc.

Frontier Airlines Ticket Refund Policy Allows Full Refunds In The Following Conditions:

  • You purchase a ticket at least 7 days in advance and cancel it within 24 hours.
  • You can cancel a ticket (any type) at least 60 days before departure.
  • You can cancel an award ticket at least 180 days before departure.
  • You fall seriously ill or a close relative expires.

Steps to Cancel Your Frontier Airlines Flight Booking:

  • Open any web browser and visit the official site of Frontier Airlines at www.frontierairlines.com and select the “My Trips” or “bookings” section.
  • Now select the trip that you want to cancel and then select “cancel booking”.
  • The next screen will ask for your confirmation about cancelling the booking. After you click confirm then your booking will be cancelled officially.
  • Finally, after cancelling your booking, if the tickets are refundable then, you have to request to receive your refund through an online refund request form. Don’t forget to do this as you will not receive your refund without filling out this form!

Frontier Airlines Flight Delay and Cancellation Compensation Policy:

If a Frontier Airlines flight got delayed due to any kind of reason where you were not responsible, then you can simply claim for the compensation as per the EC 261 on that particular delayed flight. It is important to know about Frontier flight delay compensation policy before making any request and you can follow the below instructions for that:

  • If your flight arrived or departed late from the airport, then you are eligible to get compensation up to $600 per passenger.
  • Any flight which is delayed more than 3 hours is eligible to claim for the compensation.
  • You can only request compensation if the flight is delayed due to the mistake of Frontier airlines.
  • If the reason for flight delays is bad weather conditions and air traffic, then you can’t make any request for the compensation.

But there are plenty of rules and restrictions that are required to be followed before you make any request for Frontier Airlines cancellation compensation and if you don’t know whether you are eligible for the compensation or not, then go through the below instructions:

  • You will be entitled up to $700 as compensation if your flight is eligible for any kind of compensation.
  • If your flight is cancelled without any prior notification 14 days prior to the scheduled departure of the flight.
  • If your flight is cancelled due to the bad weather conditions or there was no control by the Frontier airlines, then you are not liable for requesting compensation.
  • If the cancellation occurs due to the airline's end, then you are eligible to get compensation as per your flight type and ticket.

Under the Frontier Airlines compensation policy, you will be compensated according to the time and distance.

  • You can get compensation of up to $250 per passenger for all the flights under 1500 km distance.
  • If the Flight is a distance of 1500 to 3000 km, then you will get a compensation up to €400 per passenger.
  • For the non-internal EU flights with a distance, 3000 km will get up to €600 per passenger.

Frontier Airlines Hold Policy:

Those tickets that are purchased within 7 days of travel will be held as credit and liable for the fee. After 24 hours of the purchase of a ticket or in the case if the booking was made within the 7 days of travel then cancellation fees will be applicable.