Aegean Airlines has put forward clear and transparent Aegean Airlines cancellation and refund policy as they have put forward their other business policies thus eliminating all the possibilities of future discrepancies that could make its customers suffer. Aegean Airlines flights cancellation and refund policy variable depends upon the fare rules and types of tickets one has previously booked. Voluntary cancellation, on the part of the traveler, of Aegean flights may attract penalties to be deducted from the original fare, whereas, involuntary cancellation from the airline side gives multiple choices to the passengers. As a ticket-provider of Aegean Airlines, FirstFly Travel always go by Aegean Airlines cancellation policy followed by the Aegean Airlines Refund policy issued by the Airline itself.
The cancellation and refund solely depend on the guidelines provided by Aegean Airlines on the fare category and the class you have made your booking with:
If you have purchased a refundable ticket which is a fully-flexible fare type, and want to cancel it, no cancellation fee will be deducted for the original fare. This type of ticket costs more while booking, but gives assurance of full refund against uncertain cancellation. Any change in the name is permitted unlike other airlines with a minimal fee. Generally, it takes 7 business days to process the refund and 1-2 billing cycles to reflect the credit on your statement.
A non- refundable ticket generally has a lot of restrictions and hardly returns any amount upon cancellation. However, you may get an E-credit of canceled amount for future travel, which has to be rebooked within one year from the original date of issue. In case of an unwanted situation like sudden death of a travel companion or immediate family member, you may get a waiver of cancellation fee but after producing supportive documents.
Your ticket can be cancelled within 24 hours of the booking and no cancellation fee will be charged if any error occurs in your booking or sudden change of plans. Under this policy you will get a full refund and the refund amount will be processed in the original form of payment. Apart from cancellation, you can also change your booking within 24 hours without paying any change fee.
While you book with Aegean Airlines, we would suggest you purchase travel insurance to protect your booking against uncertain cancellation. However, it is necessary for the insurer to cover the reasons for flight cancellation.
Sometimes, for your security or some technical issues the airline has to cancel your flight or reschedule the flight timings. Compulsory retractions might happen because of technical or functional issues on the Airline’s end or ATC (Air Traffic Control) or some climatic disturbance. In these cases, you may want to cancel out your booking and want to reach at your destination as soon as possible to recall that if there should arise an occurrence of flight undoing because of climate interruption, Aegean Airlines doesn't give any refund unless reassigning elective flights. In the event that the flight is canceled from the Aegean airline’s end, maybe a specialized error, the aircraft will give a hotel stay and transportation expenses separated from giving new trips in the booking. For this situation you can likewise demand for a refund which will be credited in the account in the original mode of payment. You will be qualified for a refund if your flight is postponed by 2 hours or more.
Aegean Airlines offers an exceptional component to hold the reservation for a really long time till you make the payment later till you confirm your purchase. This choice of holding the booking is worked under the FareLock policy provided by Aegean Airlines, which controls the cost of the ticket from going up and guarantees that your flight is sold out. FareLock is accessible on Aegean Airlines official website. Under this arrangement you can hold the booking with a decision of either 3 days to 7 days till you confirm the purchase of the ticket. It ensures the decent cost of your agenda during the hold time frame.