A Quick Guide On Aegean Airlines Cancellation & Refund Policy:
The cancellation and refund solely depend on the guidelines provided by Aegean Airlines on the fare category and the class you have made your booking with:
Refundable Ticket: If you have purchased a refundable ticket which is a fully-flexible fare type, and want to cancel it, no cancellation fee will be deducted for the original fare. This type of ticket costs more while booking, but gives assurance of full refund against uncertain cancellation. Any change in the name is permitted unlike other airlines with a minimal fee. Generally, it takes 7 business days to process the refund and 1-2 billing cycles to reflect the credit on your statement.
Non-refundable Ticket: A non- refundable ticket generally has a lot of restrictions and hardly returns any amount upon cancellation. However, you may get an E-credit of canceled amount for future travel, which has to be rebooked within one year from the original date of issue. In case of an unwanted situation like sudden death of a travel companion or immediate family member, you may get a waiver of cancellation fee but after producing supportive documents.
24-Hours Risk-free Cancellation: Your ticket can be cancelled within 24 hours of the booking and no cancellation fee will be charged if any error occurs in your booking or sudden change of plans. Under this policy you will get a full refund and the refund amount will be processed in the original form of payment. Apart from cancellation, you can also change your booking within 24 hours without paying any change fee.
Travel Insurance: While you book with Aegean Airlines, we would suggest you purchase travel insurance to protect your booking against uncertain cancellation. However, it is necessary for the insurer to cover the reasons for flight cancellation.