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About Austrian Airlines

Austrian Airlines is the leading carrier operator in Austria and is a subsidiary company of Lufthansa Group which in fact is the largest Airline group in Europe. The Austrian Airline is headquartered at Schwechat. Its armada size is 69 which travels to 130 destinations in 55+ countries. Being a partner of Star Alliance and the standards it has set for itself, Austrian Airlines is always committed to the High quality and comfort of its passengers. The Austrian Airlines Group is a future oriented and modern company that combines both history and innovation, you can see this aspect vividly in the armada of Austrian airlines comprising the best and most formidable airplanes. The entertainment section of the airlines is onboard with the latest blockbusters, Asian dramas, cultural movies, music, and interacting games. Plus, there is a variety of E-Journals available on board along with German and International newspapers and magazines.

Types of Types of Austrian Airlines Cabins:

  • Business Class: The passengers of the Business Class can order food for their journey 24 hours before flying. It features spacious seats with a generous recline of 40 inches pitch and in-seat power. Passengers boarding will have the benefit of two checked bags for check-in. Airport services include priority check-in and boarding. For connectivity, this business cabin provides 20x high-speed Wi-Fi. The passengers of the business class have access to Lufthansa lounges to relax and recharge which are the best in Airlines all over the World.
  • Premium Economy Class: The Passengers of the Premium Economy enjoy their ride with the extra legroom of about 4 inches more than the main cabin. Its amenities feature faster Wi-Fi, stream free movies, and T.V shows on your own device, inflight meal, and power outlets. Seats have a slightly wider armrest with a makeshift table that can be converted into a mobile workstation or a food table. There is a storage unit given near your seat to stock all your personal belongings. Moreover, it comes with an increased baggage allowance, so, you don't have to limit your luggage. On board, you will receive a Premium Economy Class Amenity Kit for all little things required in the sky.
  • Economy Class: This section has the lowest fare for all the comfort it provides in that price range with extraordinary amenities. It is fitted with economic seats lashed with comfort linens and high-speed WIFI. Seats are designed uniquely so that a relaxing component is always there and in addition, there are power outlets for every seat. There is unlimited access to free snacks and soft drinks. The entertainment section has services like on-demand movies and shows and even Live TV. At the end of your journey, you will be greeted with a fine snack or a breakfast depending on the time of departure.

Austrian Airlines Baggage Policy

  • Check in Baggage: The size of a standard bag measures (length, Breadth, and height) 62 inches from the outside, the passengers of the economy are allowed 23kgs, and business class is allowed to take 32 kgs.
  • Carry-on Baggage: Your carry-on bag should fit in the overhead bin with maximum dimensions of 9x22x22 inches with handles and wheels and there is a provision for a personal bag as well with maximum dimensions of 9x10x17 inches.
  • Traveling with animals: Domesticated small dogs and cats can travel with the passenger on board in suitable containers and must be healthy. Other species can travel via a checked bag or on a cargo flight locked in crates in alignment with the German restrictions and guidelines for pet travel.
  • Sports Luggage: Sports equipment exceeds your free baggage allowance; fees apply depending on the type of sport. Furthermore, a ticket service fee is levied, which is changeable as per the route you are taking. The amount is between 10 and 20 euros. Passengers can only carry pre-registered sports baggage weighing a maximum weight of 32 kg and measuring a maximum length of 3.15 m.

Austrian Airlines Check-In Options

  • Web Check-in: You can check-in through the official website 24 hours before flying with your booking confirmation number. Just log in online with your account number or credit card and explore the options given online. You can select the seat by the subject of availability as well.
  • Mobile App: You can download the main App from the play Store/Appstore, then log into the app by checking in as a guest or register with your account 24 hours before the flight Departure. Once all criteria are fulfilled, you will be able to download your boarding pass.
  • Airport Kiosk: The major airports have a kiosk system where the guest can check in all by themselves. Go to the kiosk machines, feed the PNR number and customer reference number into them, and print your boarding pass.
  • Check-in Desk at the Airport: You can go to the desks that are assigned to Austrian Airlines by the airport authorities. Hand over your ticket information to the staff and they will take it from there.

Top Flight Deals

Austrian Airlines Food Policy

With Austrian Airlines food policy, customers can include food prices in their ticket price or buy on board. On an economy cabin over 2.5 hours in Europe destinations, enjoy hot meals, whereas on shorter flights, enjoy complimentary snacks and drinks. Special meals can be arranged in advance either via the Austrian Airlines reservation website or its customer care. Star chefs handled Austrian airlines food services and allocated different food menus for different routes. On all international flights, a predetermined main meal, along with various beverages and snacks, are offered to travelers. Travelers traveling to the USA or coming from are given USA cuisines, drinks, and beverages. For coastal areas, seafood, and tropical dishes makes way for the food menu.

Highest food quality is assured, and from aromas to rich flavors and cabin pressure, everything is watched. Selected wines, beers, and non-alcoholic beverages complement main meals. Snacks and drinks are handed out on short-haul flights, whereas, on long-haul flights, a dessert, breakfast, lunch, and dinner are served.

There are also meals served onboard for children and infants, which are free of species and contain only chewable.

Here is the cabin-wise food menu of Austrian Airlines:-
Austrian Airlines Business Class Cabin Food Services
  • Breakfast- Fresh Fruits, Yogurt, Granola, Ham and Cheese, Apricot Jam, and Butter.
  • Bento Box- Edamame, Sushi, Wild Salmon Avocado Tartar, Soy Sauce, DO & CO’s Mousse au Chocolat.
  • Kids Menu- Edamame, Sushi, Duck Breast Masao, Sakura Salad, DO & CO’s Mousse au Chocolat.
  • Main Meal- Traditional sheep cheese & cherry tomatoes, chicken in red pepper cream, Mango and Lime Meringue, Deep-Fried Chicken, Cucumber, Potato salad, and Mousse.
Austrian Airlines Economy Cabin Food Services-

This cabin has a quality catering department, providing travelers with several variations of coffees, hot tea, juices, veg & non-veg meals, Western cuisines, Chinese foods, and Asian dishes.

Austrian Airlines Child Policy

Austrian Airlines is a traveler-friendly organization. Whether it's infants, children, pregnant women, an adult, or oldies flying, there is no discrimination against whosoever is flying. Many facilities are installed on their aircraft to give all age groups a rewarding experience. However, there are certain restrictions for particular individuals for their own welfare.

Let’s have a look into Austrian Airlines Child policy, flying when pregnant policy, infant policy, and unaccompanied minor policy:
Pregnant When Flying:

If you are pregnant, Austrian airlines flying when pregnancy policy allows you to fly up to the first week of the 37th week of pregnancy. For codeshare flights, respective airline policies may apply. However, Austrian airlines recommend you get the opinion of your physician before embarking on your travels.

Austrian Airlines Infant Policy (under 2 years or Children):

A total of 2 infants are permitted per passenger, one can sit on the adult's lap, and for the other one, a separate seat and an FAA-approved car seat must be purchased. Babies aged 8 or under cannot fly with Austrian Airlines flights, if there is an emergency, they can fly by submitting a medical certification to the airport authorities.

Austrian Airlines Child Fare:

If an infant shares a seat with an adult, her/him ticket cost is 10% of the adult fare. In contrast, the entire seat fare is charged if a separate seat is purchased. Infants are allowed to bring one stroller free of charge onboard.

Austrian Airlines Child Seating Policy:

An alone infant can share the seat with the parent or guardian, for added extra comfort, you can purchase an additional seat. If you're bringing a second child onboard, you must buy an extra seat and a bassinet according to FAA regulations.

Austrian Airlines Child Meal Policy:

It offers nutritious and chewable food free of species for children and infants. Foods are chopped and mashed in the meal items.

Austrian Airlines Unaccompanied Minor Services:-

It does not accept unaccompanied minors aged 4 or under. Travelers aged 5 to 11 years of age are considered unaccompanied minors. You can not book this service online; instead, you have to call Austrian Airlines customer care to arrange supervision services. In addition to the adult fare & surcharge, airlines charge a supervision fare. Austrian Airlines Reservations department can assist you in arranging an escort for your child when booking a child fare ticket online. The name, address, and telephone number of the person accompanying the child to the departure airport and the person picking up the child at the arrival airport are required.

Austrian Airlines Pet Policy

Planning a journey with Austrian Airlines and want to bring your pet as well? Austrian Airlines offers multiple options for traveling with your pets/animals; based on their breed and size, they can travel in the cabin, be transported in the cargo hold, or be transferred as cargo. If you're planning to travel with your pet, a live animal acceptance must be completed and accepted at the airport. Service animals are welcome to board flights for free to assist passengers with hearing and vision impairments. Austrian Airlines pet policy does not allow the shipment of aggressive dog breeds.

Austrian Airlines International Pet Travel Policy:

Pets can only fly to limited destinations for international travel. To travel with your pet internationally, book your Austrian Airlines reservations at least 48 hours before travel. It should be done at the airport, ensure all necessary health documents are in order and pets are at least 12 weeks old. Vaccinations and microchipping are required for all pets traveling internationally. Depending on the country, an import permit may be required. Be sure to meet the veterinary certification requirements of the country you are traveling to. On some aircraft and destinations, pet travel may be restricted or limited.

Austrian Airlines In-cabin Pet Travel Policy:

Only service dogs (excluding restricted dog breeds), small dogs, and cats can travel in the cabin. Requests to transport animals in the cabin are subject to space availability, the type of plane allocated, and the passenger class. Passengers must be at least 18 years old to bring pets. The combined pet and pet crate weight must not exceed 17 lbs. Pet crate dimensions must be at most 21" x 15" x 9" (55 cm x 40 cm x 23 cm).

Austrian Airlines Checked Baggage Pet Travel Policy:

Pets that exceed the size and are not within the prescribed limit must travel as checked luggage. Small dogs, cats, birds, hamsters, ferrets, and birds can travel in the hold. Cold-blooded animals such as reptiles, turtles, and fish are not allowed. Pet crate dimensions must be at most 31" x 21" x 21" (80 cm x 55 cm x 55 cm).

Austrian Airlines Registered Cargo Pet Travel Policy:

Larger animals and unaccompanied pets can travel as registered cargo under the Austrian Airlines pet policy. Pets transported for research purposes and greyhounds used for racing will not be accepted for travel.

Austrian Airlines Unaccompanied Minor Pet Travel Policy:

Unaccompanied minors can not travel with a pet

Austrian Airlines Pet Carrier Requirements
  • The crate must have multiple locked mechanisms to secure the door.
  • Ensure it is well-ventilated and spacious enough for your pet to stand up and turn around.
  • Waterproof bottoms are essential.
  • There must be room for it in the front seat of your vehicle.
  • A maximum of one pet is allowed per container.
  • The cabin does not allow animal crates.
Austrian Airlines Pet Policy Service Dogs:

Customers with visual or hearing disabilities are welcome to bring service dogs with them for no additional charge. A minimum notice of 48 hours is required for service dogs, and there is no weight restriction.

Austrian Airlines Pet Fare:

Domestic flights require a pet fee of 50 EUR; European flights require a pet fee of 60 EUR; international flights require a pet fee of 80 EUR; medium international flights require a pet fee of 100 EUR; international flights require a pet fee of 110 EUR. It costs 80 EUR for flights domestically within Austria for medium carriers, 31" H x 21" W x 21" D (80 cm x 55 cm x 55 cm). For flights within Europe, it costs 100 EUR. Short intercontinental flights cost 130 EUR, medium intercontinental flights cost 170 EUR, and long intercontinental flights cost 190 EUR. Fees for Large Carriers (exceeding the medium carrier). There is a fee of 160 EUR for domestic flights, 200 EUR for flights within Europe, 260 EUR for short intercontinental flights, 340 EUR for medium intercontinental flights, and 380 EUR for long intercontinental flights for large carriers (larger than medium carriers).

Austrian Airlines Customer Support

Austrian Airlines customer care support has an extensive network and actively provides solutions to travelers queries and complaints. It has bifurcated its customer care services into several divisions to handle a variety of customer queries so that there are fewer delays and queries are directed efficiently. A dedicated line is given to handle delays, cancellations, and baggage difficulties. Miles & More members get access to an exclusive customer care number for their queries & complaints.

In addition to the telephone services, a customer care page filled with all the knowledge that customers require when dealing with flight-related concerns, such as discounts, cancellations, and what to do in the event of lengthy delays, animal transportation, itinerary changes, or lost luggage is provided on Air Malta reservation website.

All domestic and international travelers can access Austrian Airlines customer service support 24 hours a day. The following resources are available from Austrian Airlines customer service to address various flight-related issues.

Austrian Airlines Customer Care Live Chat:-

Through the Austrian Airlines customer service live chat, customers can enquire about questions like flight times, Austrian Airlines flight changes, fare availability, flight times, takeoff, or missing items. All of the customer replies are answered by an AI-based software program. This feature is present on both Austrian Airlines booking website and app.

Austrian Airlines Customer Care Calling Hours:-

Austrian Airlines customer service is available 24 hours a day, 365 days a year, because the airline has set up numerous call centers to handle customer flight-related difficulties. Essential dialect in which Austrian Airlines client care talks in English. The 24-hour phone number for Austrian Airlines is 1 (800) 843-0002.

Austrian Airlines Customer Service Email:-

Air Malta does not offer email support to register your queries and complaints; instead, you have to call Austrian Airlines customer care.

Austrian Airlines Customer care Number:-

Dial 1 (800) 843-0002 to make a booking, change Austrian Airlines flights, drop flights, or ask about the postponement or lost baggage.

Austrian Airlines Flight Change Policy

Austrian Airlines “Change Flight Policy” permits explorers to make last-minute changes without bothering them. If you book your tickets on the reason for the occasion, relax, Austrian Airlines flight change policies have you covered.

  • Austrian Airlines change flight policy permits any adjustments to the tickets for nothing; however, it should be finished in somewhere around 24 hours of booking under the Austrian Airlines 24-hour cancellation policy.
  • Assuming that the Austrian Airlines ticket is bought online, you can make changes or adjustments on the Austrian Airlines Reservation site. The same goes for the ticket purchased through customer care.
  • Changes made in the span of 24 hours of booking will bring about an extra charge.
  • Because of changing flights and booking another Austrian Airlines flight ticket simultaneously, travelers pay any increase in cost. However, the carrier company will pay the customers if the new flight cost is low compared to the former one.
  • Travelers can change their date, time, schedule, dinner meals, and seats with next to no charges if done according to the Austrian Airlines change policy 2023.
  • Austrian Airlines will charge change expenses on a single-way passage if a traveler has booked a full circle and needs to transform it into a one-way trip.
  • Meal changes can be made till your flight date. A small sum will be charged.
  • Minor changes made to your Austrian Airlines flight ticket on the same day of booking will not incur charges.
  • For explorers to change their last names, legitimate documentation should be shared.
  • If you cannot board your Austrian Airlines flight due to covid restrictions, you can postpone or change it free of cost.
  • The change fee waivers due to Covid-19 don’t apply to military and award tickets.
  • If you are flying a domestic route and the flight is delayed by 30 minutes, canceled, or diverted, you can take the substitute flight, select the flight that suits you, or cancel it and book for a refund.

Steps To Book a Austrian Airlines Flight Tickets?

  • Browse the official website of Austrian Airlines Reservations on your computer or mobile.
  • On the top of the homepage, you will find your current location and the bow where you can search the flights.
  • Please enter the destination city, travel date, number of passengers, and select the travel class and then click on ‘Find Flights’.
  • For better and specific search results you can go for the ‘Advanced Search’ option if you are looking for an award flight or special promotional fare.
  • On the next page, you will get a list of several Austrian Airlines flight deals moving to your destination; you need to select one of them.
  • After selecting the suitable flight, it will take you to the next page where you need to fill up passenger details like name, date of birth, passport information, phone number, email id, etc.
  • Before you move ahead, ensure you have read the Austrian Airlines cancellation & refund policy to have a better grasp of knowledge in the case of cancellation or any other event.
  • After entering passenger details, you will be diverted to the Austrian Airlines payment page, where you need to set up the payment using various modes, such as cards, cash, etc.
  • Once the payment is made, you will get the booking confirmation number on the registered phone number or email ID.
Austrian Airlines Reservations
Austrian Airlines Cancellation & Refund Policy

Manage Austrian Airlines Booking

Booking an Austrian Airlines Flight ticket is now a simple experience with us, our customer care is available 24x7 to heed all your queries and to provide the best cheap Austrian Airlines flights.

Also, booking via Austrian Airlines reservation is not complex but even easier and manageable if done with the following steps:-

  • Austrian Airlines Reservation webpage has provided the option of the 'My Trips’ tab on the top of the homepage on its official website.
  • Tap on My Trips and enter the booking confirmation number, first name, and last name, which are mentioned in your Austrian Airlines flight tickets, and then press enter.
  • It will take you to the next page, where you can view your booking made.
  • My Trips allows you to change and even cancel your booking, but you need to go through the cancellation and refund policy of the airline before you do so.
  • On the next page, you will get a list of several flights moving to your destination; you need to select one of them.
  • However, you cannot change your name in any case.
  • Here, you can enter additional passenger information like your frequent flyer number.
  • You can also request meals and other additional services for the passengers like wheelchairs etc.

Frequent Asked Questions

How do I find the lowest Austrian Airlines Fare?

The best way is to come to our website firstflytravel. What we do is we provide lucrative flight deals and the best possible cheapest fare available to our clients. Our website houses several national and international tie-ups, allowing us to offer you the best Cheap Austrian Airlines Flight tickets. Otherwise, avail free subscription to Austrian airlines which from time to time notifies you of any ticket price change or any upcoming offer, or subscribe to the loyalty program of the airlines.

What are the benefits of the Austrian Airlines program?
I want to take my pet with me on my flight. What does that entail?
Can I get a refund for the reservation that I just made?
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