Kenya Airways is the flag carrier of Kenya. The company was founded in 1977, after the dissolution of East African Airways. Its head office is located in Embakasi, Nairobi with its hub at Jomo Kenyatta International Airport. The airline was owned by the Government of Kenya until April 1995, and it was privatized in 1996, becoming the first African flag carrier to successfully do so. Kenya Airways is currently a public-private partnership. Kenya Airways, a member of the SkyTeam Alliance, is a leading African airline flying to 41 destinations worldwide, 34 of which are in Africa, and carries over four million passengers annually. It continues to modernize its fleet with its 32 aircraft being some of the youngest in Africa. This includes its flagship B787 Dreamliner aircraft. The fleet size of the airline is 38.
Baggage allowance details shown are indications for Kenya Airways operated flights only and may be subject to change depending on aircraft operated on the day of travel. Flights operated by other airlines under a Kenya Airways flight number may be subject to other baggage restrictions.
Not only booking with Kenya Airways Reservations is easy but managing it is even easier that can be done with the following steps:-
Q. How do I find the lowest Kenya Airways Fare?
Ans. TThe best way is to come to our website firstflytravel. What we do is we provide lucrative flight deals and the best possible cheapest fare available to our clients. Our website houses several national and international tie-ups, allowing us to offer you cheap Kenya Airways flight tickets. Otherwise, avail free subscription to Kenya Airways which from time to time notifies you of any ticket price change or any upcoming offer, or subscribe to the loyalty program of the airways.
Q. What are the benefits of the Kenya Airways program?
Ans. Kenya Airways uses the Flying Blue program which is shared by several airlines. With this program, you have access to exclusive benefits which are redeemed through points earned in this program. Benefits include free Kenya airways ticket booking, Kenya airways ticket upgrade, Kenya airways airport services access, Kenya airways VIP lounges access, Kenya airways car booking, Kenya airways hotel booking, etc.
Q. I want to take my pet with me on my flight. What does that entail?
Ans. Kenya Airways pet policy says service or emotional dogs are allowed in the cabin to accommodate travelers' disabilities and they are allowed to be placed outside the kennel if their seating is seen without disturbing any other traveler, plus there is no charge for them. Otherwise, pets are transported as consigned cargo or checked-in luggage. See the Kenya Airways pet policy for more info.
Q. Can I get a refund for the reservation that I just made?
Ans. Kenya Airways cancellation and refund policy say any cancellation or refund proceeding can take place from Manage My Booking or their customer care. For flights originating from the US, the Kenya Airways cancellation and refund policy has a provision of 24-hour cancellation via which if cancellation is done within 24 hours of the booking, a full refund will be initiated to the customer. The flight refund which doesn’t originate from the US depends on the fare type, cabin class, and when refund/cancellation was initiated. Refunds will be processed within 10-14 days of submitting the request and will be deposited back into the same bank account or visa card.
Q. Who do I contact if I have a claim for travel insurance?
Ans. Kenya Airways flight tickets insurance can be taken at the time of booking or the airport counter or you can purchase third-party insurance. For any insurance related queries of Kenya Airways, contact them at Doctors.KQ@kenya-airways.com or at their 24-hour contact care number +254 (0) 20 3274747.