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About South African Airways

South African Airways is a state-owned flag carrier of South Africa. The airline is headquartered at Johannesburg. It flies to over 40 local and international destinations in Africa, Asia, Europe, North America, South America and Oceana. The South African Airways is a member of Star Alliance. The Fleet size of the Airline is 12.

Types of South African Airways Cabins:

  • First Class: The passengers can order food for their journey 24 hours before flying. Spacious seats with a generous recline 40 inches pitch and power outlets. The benefit of two bags for check-in. The passengers will be given priority check-in and boarding. For connectivity this section is equipped with 20x high speed Wi-Fi while you fly. The passengers of the first class have access to JetBlue lounge to relax and recharge.
  • Business Class: If you book your tickets in the business class, you will get access to priority check-in, two free checked baggage. They have 180-degree lie-flat seats for premium comfort and astonishing in-flight entertainment facilities, such as a personal tablet, access to the lounges and clubs. You will be provided with a pillow, mattress pad, and an amenity kit that will give you premium comfort throughout the journey.
  • Economy Class: This section has the lowest fare for all the comfort it provides in that price range with extraordinary amenities. The high speed WIFI is available across the fleet. For entertainment this section has access to on demand movies and shows and even Live TV. There are power outlets for every seat. There is unlimited access to free snacks and soft drinks.

South African Airways Baggage Policy

  • Check in Baggage: South African Airways grants two handled in packs weighing not the same as the classification of the seats you decided on from 38kgs – 80kgs max. PCs, meds, debatable papers, substantial metals, adornments, cash and other short-lived merchandise are stringently precluded at any expense in the checked in things.
  • Carry-on Baggage: For top notch and Business class are taking into consideration 2 sacks gauging 7 kg each and the amount of LWH ought not surpass 115cm. Though travelers flying from Premium economy class are permitted with 1 pack gauging 7 kgs with similar measurements.

South African Airways Ways To Check-In

  • Web check-in: You can check in through South African Airways official website with your confirmation ID and reference number. The online check-in available before 24 hours before departure of the flight.
  • Mobile check-in: You can check-in through the official application of the South African Airways through your confirmation ID on your mobile or tablet.
  • Airport Kiosk: You can check-in by yourself to avoid long ques and waiting for your turn for baggage drop.
  • Airport counter check-in: The traditional and most relaxing and reliable way to check-in at the Airport by the Airline staff.

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South African Airways Food Policy

South African Airways food policy is impressive; it lets customers customise their food menu in advance, and if they have a dietary or special meal they want, they can book through South African Airways Manage My Bookings section. The onboard meal menu serves a variety of tastes and comprises the best of worldwide food. On domestic flights, native South African food is dished out; for South African longer and international flights, meals are destination and weather oriented. Meals onboard constitute bundle packs, a la carte meals, special meals, dietary meals, child meals, alcoholic & non-alcoholic beverages, Western and Asian cookery, and more.

To order special or dietary meals, travelers must book 48 hours before the flight departure. Travelers over 21 can purchase alcoholic drinks; only onboard alcohol can be consumed.

Let's look at cabin-wise snacks, breakfast, lunch and supper services of South African Airways.

South African Airways Economy and Business Cabin Food Services:
  1. South African Airways Business Cabin Food Services: Served in the Business Cabin of South African Airways, South African airline meals are carefully crafted for travelers taste, texture, and travelling star qualities. They have a vegetarian option as well. They have selected award-winning South African wines and Méthode Cap
  2. South African Airways Economy Cabin Food Services: Depending on how long your flight is, they serve you a light snack or a delicious multi-course meal made using the finest ingredients. Passengers are entitled to complimentary snacks, meals, and beverages.

South African Airways Child Policy

South African Airways child policy allows flying when pregnant, with infants, or with Children. Both onboard and airport services ensure smooth passage for parents and their children from arrival to departure. South African Airways has divided its infant policy into the following parts:

Pregnant When Flying:

If you are pregnant, South African Airways recommends getting medical clearance. For flying domestically, South African Airlines allows pregnant women up to 36 weeks if it is a routine pregnancy. For international flying, pregnant women can fly up to 35 weeks for a routine pregnancy.

South African Airways Infant Policy (under 2 years or Children):

Alone infant can sit on an adult's lap; however, if you bring another one, you need to purchase a separate seat for him/her along with a child car seat which is FAA approved. An adult passenger is allowed 2 infants aged under 2 years to bring with them onboard. Babies aged less than 8 days are not permitted to fly onboard, the only exception is if you provide a letter of approval from a physician stating that the newborn baby is fit to fly.

South African Airways Child Fare:

Infants, if sharing a seat with an adult, will be charged 10% of the adult fare. The adult carrying the child must be at least 18 years old. Lap infants and children are charged discounted fares if occupying a full seat. The usual rate is 75%.

South African Airways Child Seating Policy:

If you bring a solitary baby, he/she can sit on your lap, yet if there is another, you have to purchase an extra seat alongside a kid bassinet as per the FAA-approved child restraint system.

South African Airways Child Meal:

For child and infant meals, the South African Airways child policy offers nutritious and chewable food without containing species. The meal items include chopped and mashed foods.

South African Airways Unaccompanied Minor Services:

It does not accept unaccompanied minors under the age of 5. SAA will accept unaccompanied minors 5-11 years of age traveling without adult supervision on flights if they are booked as unaccompanied minors. Passengers aged 12 to 15 are considered young.

South African Airways Pet Policy

South African Airways pet policy makes travelling with your four-legged friends simple and affordable. Its pet policy allows small vaccinated cats and dogs to travel in the cabin. Its pet policy restricts pets from traveling in the hold or registered cargo. Service animals are welcome to board flights for free to assist passengers with hearing and vision impairments. South African Airways pet policy does not allow the shipment of aggressive dog breeds.

South African Airways International Pet Travel Policy:

On international flights, South African airlines only allow pets to travel as manifested cargo. Make reservations for your pet at least 48 hours before travel, ensure all necessary health documents are in order, and pets are at least 12 weeks old. Vaccinations and microchipping are required for all pets traveling internationally. Depending on the country, an import permit may be required. Be sure to meet the veterinary certification requirements of the country you are traveling to

South African Airways Checked Baggage Pet Travel Policy:

Pets which are larger and do not meet in-cabin pet travel laws and regulations are shipped as checked luggage. The dimensions of the carrier in which the pet is travelling must not exceed 80 inches, and the total weight of the crate and animal should not exceed the size of 70 lbs.

outh African Airways Registered Cargo Pet Travel Policy:

Passengers can bring live animals as registered cargo which does not meet the requirement of the checked luggage.

South African Airways in-cabin Pet Travel Policy:

South African Airways allows small dogs and cats to travel onboard. The pets must be carried in an appropriate pet crate and stowed carefully under your seat.

South African Airways Unaccompanied Minor Pet Travel Policy:

Unaccompanied minors can not travel with a pet.

South African Airways Pet Carrier Requirements
  • The crate must have multiple locked mechanisms to secure the door.
  • Ensure it is well-ventilated and spacious enough for your pet to stand up and turn around.
  • Waterproof bottoms are essential.
  • There must be room for it in the front seat of your vehicle.
  • A maximum of one pet is allowed per container.
  • The cabin does not allow animal crates.
South African Airways Pet Policy Service Dogs:

Customers with visual or hearing disabilities are welcome to bring service dogs with them for no additional charge. A minimum notice of 48 hours is required for service dogs, and there is no weight restriction.

South African Airways Emotional Support Pet Policy:

For flights to and from the USA, passengers can bring emotional support animals free of cost.

South African Airways Pet Fare:

South African Airways charge $100 per pet carrier for a one-way trip.

South African Airways Customer Support

All client inquiries are handled effectively, whether it's a South African Airways flight reservation, cancellation, luggage support, or discount. The average wait time for South African Airways customer service is 7 minutes. The customer care page for South African Airways is equipped with all the knowledge that customers require when dealing with flight-related concerns, such as discounts, cancellations, and what to do in the event of lengthy delays, animal transportation, itinerary changes, or lost luggage. All international travellers can access South African Airways' customer service support 24 hours a day. The following resources are available from South African Airways customer service to address various traveller flight-related issues.

South African Airways Customer Care Live Chat:-

Through the South African Airways customer service live chat, customers may connect with a real person and ask questions about things like flight times, South African Airways flight changes, fare availability, flight times, takeoff, or missing items. Depending on the question and the time, you will either chat with a live person or a robot that will provide program-produced answers. The South African Airways booking website and app both provide a chat feature.

South African Airways Customer Care Calling Hours:-

South African Airways customer service is available 24 hours a day, 365 days a year, because the airline has set up numerous call centres to handle customer flight-related difficulties. Essential dialect in which South African Airways client care talks in English. The 24-hour phone number for South African Airways is 800-722-9675.

South African Airways Customer Service Email:-

South African Airways does not provide email services to register a complaint or query; instead, you have to call its customer care.

South African Airways Customer care Number:-

Dial 800-722-9675 to make a booking, change South African Airways flight, drop flight, or ask about the postponement or lost baggage. On this number, callback administration is accessible and is gotten by a genuine number.

South African Airways Flight Change Policy

South African Airways “Change Flight Policy” permits explorers to make last-minute changes without bothering them. If you book your tickets on the reason for the occasion, relax, South African Airways flight change policy have you covered.

  • South African Airways change flight policy permits any adjustments to the tickets for nothing; however, it should be finished in somewhere around 24 hours of booking under the South African Airways 24-hour cancellation policy.
  • Assuming that South African Airways ticket is bought on the web, you can make changes or adjustments on the South African Airways Reservation site. The same goes for the ticket bought through customer care.
  • Changes made in the span of 24 hours of booking will bring about an extra charge.
  • Because of changing flights and booking another South African Airways flight ticket simultaneously, any expansion in the cost is paid by the explorer and assuming the flight cost is different from the former one, the carrier will pay the clients.
  • Travelers can change their date, time, schedule, dinner meals, and seats with next to no charges whenever done by South African Airways change strategy 2023.
  • If a traveler has booked a full circle and needs to transform it to a one-way trip, South African Airways will charge change expenses on a single-way passage..
  • Meal changes can be made till your flight date. A small sum will be charged.
  • Minor changes made to your South African Airways flight ticket on the same day of booking will not incur charges.
  • For explorers to change their last names, legitimate documentation should be shared.
  • If you cannot board your South African Airways flight due to covid restrictions, you can postpone or change it free of cost.
  • The change fee waivers due to Covid-19 don’t apply to military and award tickets.
  • If you are flying to a domestic route and the flight is delayed by 30 minutes, cancelled or diverted, you can take the substitute flight, select the flight that suits you, or cancel it and book for a refund.

Steps To Book a South African Airways Tickets With Us?

  • Visit the official website www.flysaa.com of South African Airways.
  • The landing page will get open with the flight options.
  • From that point onward, select the date, beginning city and fill in the destination you need to book the tickets for.
  • Likewise, select the number of travelers and the class and snap on the choice Find Flights.
  • You would then be able to choose the flight that fits the best for your objective at the accessible time, then, at that point click 'Proceed'.
  • Then, at that point you should set up the traveler data.
  • Pushing ahead, you then, at that point need to pick an installment technique by which you wish to buy the flight tickets.
South African Airways Reservations
South African Airways Cancellation And Refund Policy

Frequent Asked Questions

How do I find the lowest South African Airways Flights?

The best way is to come to our website First Fly Travel. What we do is we provide lucrative flight deals and the best possible cheapest fare available to our clients. Our website houses several national and international tie-ups, allowing us to offer you the best Cheap South African airways flight tickets. Otherwise, avail free subscription to South African airways which from time to time notifies you of any ticket price change or any upcoming offer, or subscribe to the loyalty program of the airlines.

What are the benefits of the South African Airways program?
I want to take my pet with me on my flight. What does that entail?
Can I get a refund for the reservation that I just made?
Whom do I contact if I have a claim for travel insurance?