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About South African Airways Cancellation And Refund Policy

South African Airways has put forward clear and transparent South African Airways cancellation and refund policy as they have put forward their other business policies thus eliminating all the possibilities of future discrepancies that could make its customers suffer. South African Airways flight cancellation and refund policy variable depends upon the fare rules and types of tickets one has previously booked. Voluntary cancellation, on the part of the traveller, of South African Airways may attract penalties to be deducted from the original fare, whereas, involuntary cancellation from the airline side gives multiple choices to the passengers. As a ticket-provider of South African Airways, FirstFly Travel always go by South African Airways cancellation policy followed by the South African Airways Refund policy issued by the Airline itself.

A Quick Guide On South African Airways Cancellation And Refund Policy:

Paying attention to the needs and situations of the passengers, South African Airways has introduced a 24 hours cancellation policy. South African Airways provides more flexibility and benefits for the passengers while managing their booking.

If the passengers cancel a South African Airways flight a few hours before the departure of the flight and the flight was booked not more than a week before then the South African Airways demands a penalty that will totally depend upon the fare rule of the South African Airways.

South African Airways Cancellation Policy:

South African Airways offers the facility to cancel flights online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at South African Airways official site Southafrican Airways. The refund is provided only for the eligible South African Airways flight tickets that are cancelled within the given time. South African Airways does not provide a refund after the expiry period of the ticket. The South African Airways refund request may take time to process and can be granted within 7 to 10 working days. If South African Airways flights are cancelled due to any inescapable reasons from the SOuth African Airways' end then it provides compensation to the passengers to book the next subsequent SOuth African Airways flight. Thus, you can easily cancel your flight and get a refund on South African Airways.

South African Airways Cancellation Fees

South African Airways have also authorised a cancellation fee for both domestic and international flights. South African Airways cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after the 24 hours as a risk-free cancellation. If you cancel your South African Airways flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a South African Airways cancellation fee.

Steps to Cancel Your South African Airways Flight Booking:

  • Open the official website of South African Airways at South African Airways and tap on the “login button” after entering all the credentials
  • It will redirect you to many options and links. Hit on the ‘Manage South African Airways Reservations’ link which is found in the ‘Flight’ header.
  • Tap on the ‘South African Airways Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You will be redirected to a new page, which will provide you different options. Hit on the ‘South African Airways Cancel Reservation’ button.
  • On the next page, 3 boxes will pop up on your desktop’s screen, asking for details like your confirmation number, first name, and last name. After filling that, hit on the ‘Continue’ button.
  • You will have to enter the original name that you used during South African Airways flight ticket reservations.
  • To look over the refund status, visit ‘Travel Funds.’ It will help you whether or not the ticket is refundable. If it is ‘Refundable,’ you can check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.
  • At the bottom of the South African Airways cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your South African Airways ticket reservation.

South African Airways Flight Delay and Cancellation Compensation Policy:

South African Airways gets delayed sometimes and the late flight compensation from the airlines is upto 600€. The compensation amount for a delayed flight is based on the distance of the flight:

  • 250€ for flights that cover a shorter distance than 1,500km.
  • 400€ for flights that have a distance between 1,500 and 3,500km and Intra-Community flights.
  • 600€ for flights which have a distance longer than 3,500km that are not within EU territories.